Dealing With Computer Errors Related To Mobile Devices

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Do you often receive a file type error when you connect a mobile device to your computer?

Do you require help to troubleshoot these obstinate looking errors?

If your answer is in the affirmative, then this article will be of great help to you.

The following topics are covered in this tutorial:

  • Description of common file types used by mobile devices
  • Steps to resolve file errors related to mobile devices

Description of Common File Types Associated With Popular Mobile Devices

  • .ipd file extension – .ipd files are associated with Blackberry phone devices, which use this file to create data backups on a computer. The .ipd files may store a variety of data, including the details of address book, e-mail messages, and SMS.
  • .sys file extension – .sys files are associated with Motorola cell phones and are commonly referred to as Motorola Driver Files. The purpose of .sys files is to ensure smooth communication between the Motorola phone device and a computer.
  • .thm file extension – .thm files are associated with Sony Ericsson mobile phones.

Troubleshoot File Extension Errors Related to Mobile Devices

Step #1 – Uninstall and reinstall the mobile device’s interfacing software

Mobile devices and computers communicate with each other through an interface software. In case you encounter an error when you connect your mobile device to a computer, check if the required interface software is installed on your PC. If the interface software is absent, immediately install it – the interface software is part of the CD that comes with your mobile device. In case the interface software is present, then try to uninstall and then reinstall it.

Step #2 – Run a malware scan

An infected computer or mobile device may also cause file errors when you connect the mobile device to your computer. To ensure this is not the case, scan your computer as well as the mobile device for malware.

Before you run a malware scan on Windows computer, complete the following tasks:

  • Update your antimalware tool with the latest security updates and malware definitions to equip it to identify and take action against the latest malware.
  • Disconnect from the Internet and any other network to which it is attached.

Next, reboot Windows in Safe Mode and run the malware scan twice to make sure that no threat escapes detection.

Step #3 – Clean your registry

If the file type error persists, it is likely that issues in the registry are the cause of your troubles. Entries related to your files are stored in the registry, and in case this information has been tampered with, you are likely to receive recurring file errors. To fix file errors occurring due to registry-related issues, get rid of unwanted and invalid information stored in the registry. To wipe clean the junk information stored in your registry, run a registry scan using advanced Windows registry maintenance software.

In the end, make use of the steps illustrated in this tutorial to fix file type errors so that your computer performs well.

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